Delivery Information
🎄 Christmas 2025 Delivery Cut‑Off Dates 🎄
To ensure your order arrives before Christmas, please place your order by the dates below.
Standard Parcel Post (Australia Post)
| Destination | Last Order Date |
|
VIC
|
Wednesday 17 Dec |
| NSW, ACT, QLD, SA, TAS | Tuesday 16 Dec |
|
WA
|
Monday 15 December |
|
NT
|
Friday 12 December |
Express Post (Australia Post)
| Destination | Last Order Date |
| VIC, NSW, ACT, QLD, SA | Friday 19 December |
| TAS, WA, NT | Wednesday 17 December |
International Standard Post
| Destination | Last Order Date |
| NZ, Asia, Europe | Wednesday 10 December |
International Express Post
| Destination | Last Order Date |
| NZ, Asia, Europe | Wednesday 15 December |
Important Notes
- Regional and rural addresses may require 2–4 business days earlier than the dates listed.
- If your order includes multiple items, the latest cut‑off applies.
- Orders placed after these dates may not arrive in time
Free Shipping Exclusions
Free standard shipping on orders over AUD 100 (Australia & New Zealand only) is not available during sale periods. Regular shipping rates will apply at checkout during these times.
Express Shipping Unavailability
Please note, Express Shipping is not available during sale events due to high order volumes.
Order Processing Times
All orders are processed within 1–2 business days. During peak periods, such as promotions and launches, please allow up to 3 business days for dispatch.
Shipping Rates & Delivery Times
| Region | Method | Cost | Estimated Delivery Time | Free Shipping |
|---|---|---|---|---|
| Australia | Standard via Australia Post or Startrack | $10 (orders under $100) | 3–7 business days | Orders $100+ |
| Express (select at checkout) | $15 flat rate | 1–3 business days | Not available during sales | |
| New Zealand | DHL Express | $25 flat rate | 1–2 business days (metro next day) | Orders $100+ |
| United States | — | Currently unavailable | — | — |
| Rest of the World | DHL Express | $35 flat rate | Up to 7 business days |
Not available
|
International Taxes & Duties
Additional customs duties, import taxes, or local charges may apply and are the responsibility of the customer. These are not included in your shipping fee.
Delivery Enquiries
If you have any questions about your delivery, please email our team
Please note: We are not responsible for delivery delays once your order has been dispatched.
Have more questions? Reach out to us at hello@wilsonandfrenchy.com.au — we’re here to help.