Let's take off!
Join our rewards program to earn points and redeem rewards.
HOW IT WORKS
Earn points on your purchases to put towards vouchers and other perks!
ALL ABOARD
Begin your rewards adventure with your first order.
EARN
Collect points for every dollar you spend and watch your balance lift off.
REDEEM
Use your points to unlock rewards, bonus perks and special gifts along the way.
WAYS TO USE POINTS
Redeem Points for rewards like discounts, shipping perks, products, and more.
$5 Off
100 Points
$10 Off
200 Points
Free Domestic Standard Shipping
200 Points
Free Domestic Express Shipping
300 Points
$15 Off
300 Points
$20 Off
400 Points
$25 Off
500 Points
$50 Off
1,000 Points
$100 off coupon
2,000 Points
WAYS TO EARN POINTS
Follow on Instagram
10 Points
Follow on TikTok
10 Points
Join Wilson & Frenchy Family on Facebook
10 Points
Like on Facebook
10 Points
Signup
25 Points
REFER A FRIEND
GIVE $20, RECEIVE $20*
Invite friends to shop and earn rewards when they make a purchase.
You get
$20 off coupon
They get
$20 off coupon
FREQUENTLY ASKED QUESTIONS
How do I join your loyalty program?
Once you’ve made an order with Wilson & Frenchy, you’ll automatically join Wilson & Frenchy Rewards.
How do I earn points?
You can earn points on full priced Wilson & Frenchy items, and by completing certain actions. Please find it all outlined here.
How do I check what tier I'm in?
Once logged into your account, please navigate to the Wilson & Frenchy Rewards page. If you need any assistance, please reach out to our team via email hello@wilsonandfrenchy.com.au.
How many loyalty points do I have?
You can check your current W&F Balance by logging into your account.
Do my points expire?
Your points expire annually. They expire 12 months after they are earned. You can check your W&F Balance by logging into your account.
Does my membership expire?
No. Once you’ve joined, your membership never expires. Each year, your level is transferred over.
Can I redeem more than one reward or offer per order?
Rewards are not valid in conjunction with any other offer, discount code, or sale item. A maximum of one reward can be used per order.
Can I use my rewards in store?
Currently, our Loyalty program is exclusive to purchases made online at Wilson & Frenchy’s official website.
Do I earn loyalty points when I purchase a gift card?
No. Points are not awarded for the initial purchase of the gift card. Points are awarded when the gift card is used to make a purchase.
Do my previous purchases count towards my points?
No. Only purchases made after you join our loyalty program will count towards your points balance and tier level. W&F Rewards was covertly launched on 7pm Wednesday 3rd of June 2026, so spend from this date onwards is included in your rewards journey.
What happens if I return products?
If you return an item, the corresponding points earned from that purchase will be deducted from your points balance.
Are there restrictions on who I can refer?
We encourage you to refer all your friends and family, and make our W&F Community a little stronger on the way. We kindly ask that our community remains authentic and fair for all. Referrals must be to genuine new customers.